Terms and Conditions for Chatalyze

Effective Date: January 21, 2025

Welcome to Chatalyze!

These Terms & Conditions ("Terms") govern your use of the Chatalyze platform ("Service"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our Service.

1. Use of the Service

Chatalyze is a SaaS platform designed to provide businesses with an AI-powered chatbot sales assistant. By subscribing to the Service, you are granted a non-transferable right to use the platform for your business communications and customer engagement. You may not resell, sublicense, or redistribute the Service without explicit permission.

2. User Data Collection

We collect and use personal data, including your name, email address, and payment details, to provide and improve the Service. Additionally, analytics data such as usage statistics, chat interactions, and cookie information is collected to enhance your experience and improve our AI capabilities. For further details on how your data is handled, please review our Privacy Policy.

3. Subscription and Service Access

Chatalyze offers subscription-based access to its AI chatbot assistant platform. Your subscription grants you access to the features associated with your selected plan. We reserve the right to modify, update, or discontinue any aspect of the Service at our discretion. While we strive to maintain continuous service availability, we do not guarantee uninterrupted access. We may suspend or terminate your access to the Service if you violate these Terms or if your subscription payment fails. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

4. Updates to the Terms

We reserve the right to modify these Terms at any time. Changes will be communicated via email or within the platform. Your continued use of the Service after any updates indicates your acceptance of the revised Terms.

5. Governing Law

These Terms are governed by the laws of the United States. Any disputes arising in connection with these Terms or your use of the Service will be resolved exclusively in the courts of the United States.

Thank you for choosing Chatalyze to enhance your business communications and customer engagement!

If you have any questions, please contact our support team at support@chatalyze.ai